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Shipping & Delivery

Shipping & Delivery

We have an easy and straightforward shipping method for International orders:

* Free global shipping on orders over $79
* Orders under $79 will be charged a shipping fee of $6.99

Country

Service

Shipping Cost / Time*

United States

DHL ECommerce

Free (7-11 business days)

United States

DHL Express Shipping

$16.99 (3-6 business days)

Rest of World

Standard Shipping

Free (12-20 Business Days)

Rest of World

DHL/FEDEX Express Shipping

$16.99 (4-6 business days)


* NOTICE: For international orders: to ensure smooth Customs Clearance, please ensure that your Full Name matches that of your National Identity Card.

All orders placed and confirmed by 12:00 hours (GMT +8) will be processed on the same day. Orders placed and confirmed after 14:00 hours (GMT +8) on Friday, and on Saturday, Sunday will be processed on the next business day.
For international orders, a tracking number will be provided after the order has been sent out.

ORARTDECO is unable to deliver to PO boxes or APO/FPO addresses.

Please note that ORARTDECO only delivers to one delivery address per order. Any redirection of address will be subjected to an additional re-routing delivery fee. Delivery to an incorrect or non-existent delivery address is the sole responsibility of the purchaser.

Delivery charges do not include international taxes and duties that may be imposed by the Customs, or any additional charges (VAT, GST etc.) incurred at the destination country.

Additional charges for customs clearance must be borne by the recipient, as we have no control over these charges.

Customs policies vary from country to country, and you should contact your local customs office if you require any assistance or further information. Where customs clearance procedures are required, it may cause delays beyond our original delivery estimates.


References

United States - U.S. Customs and Border Protection
United Kingdom - Gov.uk | Tax and Customs for goods sent from abroad
Australia - Australian Government | Department of Immigration and Border Protection